News: July 2011

Every hospitality employer knows these key facts about the hospitality industry today: Hospitality industry increasing Significant skills and talent shortage Need to develop talent from within The question is, and has been for some time, what can the industry do to overcome these challenges and opportunities? More importantly, what are the interventions and strategies that an organisation can employ to enable maximum effectiveness and efficiency? For full written article click here

La Tasca Restaurants have launched a new guest on-line feedback site, in association with The Mystery Dining Company to measure the overall guest experience. The initiative was set up to ensure service to the guest is at the heart of the business and launch “love La Tasca” internally and externally. Since the appointment of CEO, Simon Wilkinson in February 2011, team and guest experience has totally shifted to the number one priority, …