BHA Member: Memories of China

News: December 2011

A Market to Win

December 14, 2011

In these hard times, its interesting that companies which make customers feel welcome are the ones who seem to be doing the best.  Tourism for All, who the BHA work with closely, know that disabled customers also want to feel valued – rather than a problem!  This is the key message of our conference on 24th January – ‘A Market to Win’ – at BT Centre near St Pauls, London.  With experienced speakers …

A Market to Win

TripAdvisor: Where do we go from here?

December 09, 2011

Reviews website TripAdvisor has angered some members of the industry who feel the website does not do enough to protect businesses who find themselves victims of false or defamatory reviews. Please click here for podcast

TripAdvisor: Where do we go from here?