BHA Member Marlin Apartments launches dedicated phone line in response to increase in agent inquiries

The UK's leading serviced apartment provider Marlin Apartments has introduced a new phone line as a result of an increase in agent inquiries.

The introduction of the new phone line comes as part of the continuous expansion of its agent division. Its agent division is currently led by Kerrie Hamilton, the company’s Key Client Account and Group Manager.

The new phone line which was introduced on 27th September will help the division process enquiries and reduce call waiting times.

Susan Cully, Managing Director of Marlin Apartments, said:

“With our agent department in place, agents can be reassured that they can always rely on someone with an established knowledge of their requirements at Marlin.” 

“The high volume of calls we receive from agents have spoken loudly of our business need to introduce the new line. Agents will directly benefit from the addition of the dedicated number, and whilst this enables our reservations team to deal with other enquiries in a more centralised way, we believe this will result in more positive customer experience.”

Marlin Apartments is a collection of four star serviced apartments in key locations across London, from Stratford to London Bridge.

The new agent division will now be reachable by phone at 020 7378 4850.

For more information about Marlin Apartments, please visit

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