App innovation brings hotel services straight to guests’ smartphones

Hotel app innovation marks a new era in hospitality

An innovative provider of integrated digital solutions for international hospitality organisations - MediaConcepts - has integrated its mobile application (Priscilla) with SALTO System's access control system, creating a fully customisable app. It's part of a wave of innovations in hotel app development.

The app will give hotels more flexibility, letting them add functionality as they require. The result is a more intuitive way for hotel guests to access information and services during their stay.

The latest integration lets guests to use their smartphone to get access to their rooms, fitted with SALTO's Bluetooth Low Energy enabled escutcheons.

John Bowen, Founder and CEO of MediaConcepts said:

“In a world where people expect to do everything on their mobile devices, hoteliers have a great opportunity to optimise their guest experience through a single app,”

“Nobody likes to download multiple apps when they only need one, which is why this collaboration is so important in our vision to continually enrich the guest experience.”

Priscilla lets guests manage their stay from check-in and in-room facilities (such as controlling room lights, ordering room service or house keeping) to check-out.

Other features include requesting Concierge or housekeeping services, finding out about local promotions and help with directions.

SALTO Systems Vice President Hospitality Access Solutions, Rob Zijl agrees.

"Guest demand for the use of smartphones and apps as part of their hotel experience is increasing so more major hotel chains as well as individual boutique properties are looking to embrace this smart technology.

"The integration of our two technologies combines the benefits of SALTO’s Bluetooth Low Energy platform with MediaConcepts’ Priscilla app.

This delivers a richer, more personalised hospitality experience for the guest and more business opportunities for hotels.”

Find out more about SALTO Systems and MediaConcepts.


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