MediaConcepts, experienced provider of integrated digital solutions for the hospitality industry, today introduced Priscilla, the mobile app that will delight hotel guests, increase on-property
spend and repeat visits.
Designed with the guest experience in mind, Priscilla offers guests a more intuitive way to view information and access services through their own mobile device. From pre-arrival check-in, to
ordering room service, requesting for items from housekeeping, opening room door and even controlling room lights, climate and entertainment, Priscilla is always an arm’s length away.
More than just guest convenience, Priscilla offers powerful insights that can help hotels personalise and provide relevant content that translate into higher revenue and increased loyalty. The in-built workflow facilitates the management and assignment of tasks to available staff, and the accompanying staff app notifies them.
Department heads and management staff can track feedback and response times of each guest request through the web-based admin console, allowing them to respond as appropriate either in
person, or through the app.
“Hotel guests today expect so much more than a comfortable bed,” said John Bowen, Founder and CEO of MediaConcepts. “Over the last 13 years, we’ve worked with hospitality groups to make their website browsing and booking experience great. Priscilla is about extending that same great experience into their stay and beyond so guests keep coming back.”
MediaConcepts is currently offering a six-month trial of Priscilla to the first five hotels that sign-up.
For details, visit www.mediaconcepts.com.