Shanghai employees celebrate Institute of Hospitality Diploma success

A group of employees at the Peninsula Shanghai, an upscale 235-bedroom hotel on the Bund, have successfully completed the Institute of Hospitality’s Diploma in Management for International Hospitality and Tourism. The course was delivered at the hotel by the Institute’s Approved Centre, the Hong Kong Institute of Vocational Education.

General Manager of the Peninsula Shanghai Joseph Chong FIH said: “This course has allowed our aspiring managers to benefit from peerless hotel management education and real-time work experience in the hotel. The second cohort will soon begin and the selection process is underway.”

The Institute’s chief executive Peter Ducker FIH attended a special ceremony at the hotel in August. He paid tribute to the Hong Kong Institute of Vocational Education and the Peninsula’s executive team for their commitment and investment.

He told the graduates: “Today is about celebrating and congratulating you. Hospitality is an Industry that ranks amongst the highest in terms of growth projections in your lifetimes. We need only to look at the way Shanghai has grown in the last 20 years and how hospitality has played a key part in its economic development.”

Spa manager Kasia Wilkos said: “This was a very good training course and I now realise what it takes to be a successful spa and fitness director and what I should improve and focus on in order to make our spa better every day.”

Procurement manager Frances Zheng added: “We gained a lot from this intensive programme. On top of the knowledge and skills and sharing with professors and colleagues, for me, the biggest benefit were the new insights into the industry as well as the job I am doing.“

The Diploma syllabus includes six mandatory units covering business management, marketing and sales, consumer management, finance and business planning, human resources, and professional development, plus a further six related optional units.

The Peninsula Shanghai is part of Hong Kong and Shanghai Hotels (HSH), a 100-year-old company with a portfolio of hotels across Asia and the US plus an ownership stake in a Paris hotel under construction.

Chong said that the Diploma programme represented a remarkable collaboration between two brands with great heritage: HSH and the Institute of Hospitality, which celebrates its 75th anniversary this year.

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