Decision, decisions. When it comes to helping consumers decide what to eat, where to eat or how to get to the restaurant, many restaurant owners need a helping hand from time to time.
BHA is delighted to announce a new partnership with favouritetable.com, an online restaurant bookings engine for restaurant and pub operators that provides great value for money and exemplary customer service.
André Delanchy, favouritetable’s Managing Director said: “We’re delighted to be working with the BHA as a Business Partner and to support their work wherever we can. As a company run by ex-restaurant operators for restaurant operators, we understand the challenges that hospitality businesses face when it comes to implementing the correct technology.
“favouritetable was launched in 2010 on a pledge to say no to overpriced restaurant reservation systems and offer an effective alternative to the big global online restaurant reservation companies.
“Many restaurants find attracting new diners to be a challenge. It can also be expensive, time consuming and even overwhelming for operators to adapt to the constant changes in how to connect with existing and potential customers via their website, third party website, mobile apps and social media. We have the right infrastructure, easy-to-use tools, and service levels to achieve just that, and these tools put the restaurant in complete control.”
Ufi Ibrahim, Chief Executive of the BHA said: “As a service industry, hospitality thrives on excellent quality, great service and word of mouth. Now, more than ever, peer-to-peer recommendations are influencing the choices customers make when it comes to dining out, and favouritetable.com has shaped this burgeoning trend into a popular and insightful resource. We’re delighted to have favouritetable.com on board as a partner.”
André Delanchy continues: “favouritetable now counts amongst its customers a mix of independent restaurants and pubs as well as group operators, including successful high street favourites like Côte Brasseries. To date, through our online table reservation system, favouritetable has facilitated over 1.27m bookings and filled 2.75m restaurant seats.”
In addition to a powerful restaurant booking solution and apps, the favouritetable.com website is backed up by a strong social media presence and a growing number of on-line publications aimed at increasing awareness of restaurant and pub venues.
Special BHA Members Offer
All BHA members that join favouritetable.com for the first time will receive a free month’s trial of the favouritetable online reservation system, free setup and 20% discount on published rates, with a price lock down for 3 years for additional peace of mind. This means that should the BHA member decide to continue using the bookings system after the month’s free trial, the price agreed for their chosen package would be available for at least 3 years, without any price increase.