BHA Member: Memories of China

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How to convert savvy voucher vampires into loyal diners

July 04, 2012

Blog by Petra Clayton, Managing Director of Custard Communications As I write this article, I’ve received 18 emails providing me with alluring offers to dine this week. I’d love to say they are personal invitations from the chef, but they are cold, hard sales pitches to my discount appetite. Most of them are duly related to Father’s Day, but there are still the same repetitive voucher drivers, such as lunch for £5. …

How to convert savvy voucher vampires into loyal diners

Restaurant owners are starting to group together

June 28, 2012

Blog – Mystery Dining Company Times are hard at the moment, everybody knows that, and it is leading to a sea change in the way the hospitality world works. Businesses are needing to be flexible and able to adapt in order to survive, with a number of different strategies being used to achieve this. But how would you feel about joining together with the competition in order secure a better site for your …

Restaurant owners are starting to group together