BHA Member: Memories of China

NEWS

Guests buy & book based on reputation: are you monitoring?

October 29, 2012

BHA and TrustYou partner to give members simple, effective online reputation management solutions. Sign up now for 25% off the regular rate or join us at WTM at booth TT170 to learn more! Online reputation management leader, TrustYou, is pleased to offer BHA members a 25% discount on its online reputation monitoring tools plus free survey and marketing solutions. Whether you are a large brand or a single property, TrustYou makes online …

Guests buy & book based on reputation: are you monitoring?

Service! training packs – Take basic training several stages further

August 17, 2012

The TV series Michel Roux’s Service made a massive impact when it hit the screens, really helping to put front of house on the map and give people an idea of the skills and dedication that go into providing a quality service for our customers. Our Service! training packs are designed to enable the industry to take that basic training several stages further, adding more detail to ensure front of house trainees …

Service! training packs – Take basic training several stages further