Social Media – Managing your online business life
April 27, 2012
Not so long ago, word of mouth was a difficult to manage, impossible to predict and hard to pin down phenomenon. However, in the Social Media led world, this is no longer the case. Blogs, tweets and review site quotes are all visible, searchable and hugely persuasive. But how can hospitality organisations use this vital information to their advantage? A recent survey conducted by the Altimeter Group found that companies with the …
