Be social and deliver customer service at every stage
February 09, 2012
Blog written by Natalie Martin, founder of KitchMedia Many hospitality businesses are getting it right with the experience they offer their front of house guests. And if there are issues, will up their training to give their teams the skills and tools necessary to deliver the best customer service possible. But what happens when it comes to online guest service? Do you as a business dip your toe in and try it …
