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| LATEST BHA NEWS |
04 Feb 2010
HRS.COM announces winners of Hotel Excellence Awards 2010
HRS.com, The Hotel Portal, have announced the winners of the third annual HRS.com Hotel Excellence Awards in association with the British Hospitality Association (BHA) and the Best Practice Forum. The winners, a mix of small and large hotels*, were presented with their awards at an exclusive lunch ceremony hosted by Simon Calder, Travel Editor of The Independent, TV and Radio presenter.
The unique HRS.com Hotel Excellence Awards were created in 2008 to showcase best practice in the UK hotel industry and to recognise outstanding achievement. The Awards have grown from strength to strength since launching and to illustrate this, a number of industry heavyweights including Sir Rocco Forte, Sir David Michels, and Christopher Rodrigues pledged their support to the 2010 Awards by becoming Ambassadors of the event.
There were nine categories in the HRS.com Hotel Excellence Awards covering everything from staff training and customer service through to CSR and marketing. This year HRS.com launched the Robert Ragge Award for Innovation to recognise outstanding and innovative thinking within the UK hotel industry**. In addition, two new customer facing awards - Best Family Friendly Hotel and Best Value for Money Hotel- were introduced to recognise key aspects of guest satisfaction.
The winners are:
Excellence Through People
Small – Rothay Garden Hotel
Large – The Thistle Middlesbrough
Excellent Customer Service
Small – The Broad House Hotel
Large – Firmdale Hotels
Excellent Social Responsibility
Small – Loch Melfort Hotel
Large – imago at Burleigh Court
Best Family Friendly Hotel
Small – The Fox and Hounds Country House Hotel
Large - Vale Resort
Best Value for Money Hotel
Small – The Five Arrows
Excellence in Meetings – Hotels & non-Hotels
Winner - RNLI Lifeboat College
Excellence in Marketing – in association with the BHA
Small - Duisdale House Hotel
Large - The Weetwood Hall
Excellence in Business Management – in association with the IOH
Small - The King William IV
Large - The Cavendish Hotel
Robert Ragge Award for Innovation Judges Award
Dubrovnik Hotel, Bradford
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| MORE BHA NEWS |
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26 Aug 2010
Flow training modules for hospitality
Flow Hospitality Training Ltd have received endorsement from the Institute of Hospitality for their package of online training products created especially for the hospitality industry. more>>
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26 Aug 2010
Celebrate industry's Young Chefs and Young Waiters at prestigious awards dinner
The aim of the long-established Young Chef Young Waiter competition is to support and encourage the best young talent in the hospitality industry – so why not show your support for them by joining the finalists, award-winning chefs and front-of-house professionals for the competition’s Awards Dinner at the Jumeirah Carlton Tower, London, on October 20th. more>>
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| FORTHCOMING EVENTS |
| 12 Sep 2010 |
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Hospitaly Action - Polo Day
Beaufort Polo Club,
On Sunday 12th September Beaufort Polo Club will host Hospitality Action’s first ever polo day. The money raised will go directly to those in the hospitality industry who have fallen upon hard times. more>> |
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| 17-18 Sep 2010 |
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Discover Zadar - An Adriatic Odyssey
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Hosted by the City of Zadar, UK Trade & Investment team Croatia, the British Embassy Croatia, the Ministry of Sea, transport and infrastructure, and last,
but not least the Garden Festival team this 2 day business event will highlight all the opportunities in the wider Zadar region. more>> |
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| 19-21 Sep 2010 |
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Food and Drink Journalism
Hertford College,
Food and Drink Journalism is a two-day residential course run by Guy Dimond, Food Editor of Time Out
and Susan Low, Deputy Editor of Delicious. more>> |
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