Employment and Skills

Workforce Commission 2030


Youth Employment

National Living Wage


Tackling Modern Slavery


Assistance Dogs

Auto Enrolment

Dress Code

Social Media

BHA Employment News

UKHospitality Commission 2030

Terms of reference

Response template 

 Hospitality Success in a Post Brexit World Webinar

It’s the hot topic: what does Brexit hold for the hospitality industry? We look to the future of the hospitality sector, faced with fewer European workers, inflated food prices and possibly blossoming opportunities. With: Bob Cotton OBE, former Chief Executive, BHA and P&G Professional Expert Advisory Council member Kate Nicholls, Chief Executive, ALMR John Guthrie, leading HR expert and BHA Employment Policy Adviser Join this 60-minute educational session to hear how you can plan for a post-Brexit Britain with a panel of experienced experts from the hospitality industry. Restaurant managers and business owners will learn to make informed decisions and plan for Brexit, including ways to encourage staff retention, streamline training and keep guests returning.


Apprenticeships Funding

The Government has now confirmed its plans for apprenticeship funding, following the consultation in August 2016.

The Government has set a new apprenticeship target that 2.3% of the workforce must be apprentices from April 2017. These targets cover all employers, in all sectors, including public sector bodies.


The BHA welcomed the Governments acknowledgement, in its ‘Five-Point Plan’, that there is a need for training arrangements and apprenticeships in that better reflect the unique needs of hospitality and tourism businesses.

Apprenticeship Guide 

Apprentices work towards a work based qualification; partaking in both work and study, from anywhere from one to four years. Qualifications are achieved through a mixture of learning ‘on site’ skills, and studying at an institution such as a college. For more details regarding apprenticeships, read this policy guide created in collaboration with BHA Partner, Boyes Turner.


Big Hospitality Conversation

The Big Hospitality Conversation is a nationwide initiative led by the British Hospitality Association in partnership with Springboard, Believe in Young People, DWP, National Apprenticeship Services, and Barclays. It brings together influential industry leaders from the top hospitality businesses with young people to stimulate an important dialogue between them on employability skills, work experience and apprenticeships, to encourage and offer more quality work experiences, more apprenticeships, and employ more local young people, and to take a powerful message to Government, through BHA, to gain proper recognition about the important and significant contribution the hospitality industry is playing to stimulate economic recovery, address youth employment and stimulate growth.

Youth Employment 

The BHA believes that growing the hospitality and tourism industry is one of the most effective ways to reduce youth unemployment within Britain. We are on track to deliver 60,000 work placements, jobs and apprenticeships for Britain’s young people by the end of this year through the success of our programmes such as Hospitality Works and the Big Hospitality Conversation.


Low Pay Commission recommendation for National Living Wage rate (November 2017)

The Low Pay Commission (LPC) has the task of recommending increases to the National Living Wage (NLW).  In November 2017 the LPC provided its latest forecast based on the most up to date data.

Managing the National Living Wage

As a highly price sensitive industry, the introduction of the National Living Wage will have a significant impact on the ability of most hospitality businesses to drive greater revenues by increasing price will be restricted. The BHA will to continue to analyse the potential impact of the Chancellor’s announcement and submit evidence to the Low Pay Commission, and seek constructive dialogue with HM Treasury to drive further economic growth and employment.

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National Living Wage Guide

There are currently four rates of the National Minimum Wage based on age and from April 2016 the National Minimum Wage Regulations 2016 will introduce a fifth category of worker where the NLW will apply. Read this policy guide created in collaboration with BHA Partner, Boyes Turner, for practical points about the National Living Wage.

Interns and Work Experience Students and NLW/NMW

The legal status of interns and work experience students in hospitality can be uncertain. This briefing is intended to summarise the key issues to be considered and provide a checklist of what to consider when bringing interns or students into your organisation..


Gender Pay Gap Guide

The gender pay gap is defined as the relative difference in the average gross hourly earnings between women and men. New government proposals, once passed, will require organisations that have over 250 employees to report on any gender pay gaps within their business. This policy guide created in collaboration with BHA Partner, Boyes Turner, provides businesses with further information about requirements and potential penalties.

Holiday Pay Guide

The distinction between basic and additional holiday has been important in subsequent court cases concerning statutory minimum holiday. The right to take and be paid statutory holiday is applicable to workers and not solely employees. Check out this guide created in collaboration with BHA Partner, Boyes Turner, for more information.

Holiday Pay on Overtime

The current interpretation of the Working Time Directive in relation to holiday pay on overtime as a result of an Employment Appeals Tribunal (EAT) ruling (Bear Scotland v Fulton). The BHA will continue to update members on holiday pay on overtime as developments occur.

Holidays and Sick Leave

What is going on with the law about holidays and sick leave?

Working hours

The Working Time Regulations 1998 are the statutory instrument that regulates maximum working hours for people employed in the United Kingdom. It applies to all employees including young workers and trainees.


Modern Slavery Act 2015

The principal purpose of the Modern Slavery Act is to consolidate existing legislation relating to slavery, including human trafficking, forced labour and other forms of exploitation, into a single statute to tackle modern slavery and enhance protection for victims. This policy summary provides hospitality businesses with top tips to ensure best practice.

Modern Slavery Act Information

The aim of the Modern Slavery Act 2015 is to ensure organisations are transparent about what they are doing to tackle slavery and human trafficking. To find out what this means for businesses, read this policy guide created in collaboration with BHA Partner, Boyes Turner.

Modern Slavery Act Template

BHA partner Boyes Turner provides a template for your business' Modern Slavery Act Statement. 

The Stop Slavery Hotel Industry Network

The Stop Slavery Hotel Industry Network brings together various stakeholders within the hotel industry to address modern slavery. 

Recruitment - Where to find your staff 

What to do if you need to find new personnel? There are several niche websites that focus precisely on hospitality recruitment.


How to minimise the risk of employing illegal workers in your hotel

Employers could face criminal charges if they or any person on their behalf employs an illegal worker.

Assistance Dogs & The Equality Act - a guide for businesses

Disabled people, including assistance dog owners, have important rights under the Equality Act 2010.

Auto enrolment 

From October 2012, legislation states that all employers in the UK must automatically enrol employees into a qualifying workplace pension scheme. This legislation sets out the minimum standards for pension schemes which employers use for auto enrolment for the next 5 years and beyond. The largest employers in the UK were required to comply from October 2012, with the implementation for all current employers concluded by April 2017.


Dress Code Policy Guide

Most employers have a policy or uniform code to govern the appearance of employees whilst at work. Many of these policies will contain a brief statement requiring employees to “dress smartly and appropriately” or wear a required uniform. However, some employers, particularly in the customer service sector, have been found to have prescriptive dress codes, particularly for female members of staff. It's important to make sure that your dress code policy does not breach equality laws.

For more information on dress codes and what you need to do, read this policy guide created in collaboration with BHA Partner, Boyes Turner.

Social Media - Manager's Guide 

This guide is relevant to anyone with line management responsibility for staff, regardless of their level. It may be necessary for additional training on the risks surrounding social media for those with managerial responsibilities.

Social Media Policy

Relevant to all employees, this guide should be made readily accessible. All employees should receive a copy of the same when starting with the company.


The Dos and Don'ts of Social Media

A quick fire guide about how to stay out of trouble when using social media at work or at home if your business or people connected with your business will potentially see what is posted.

Using Social Media on Behalf of the Business - An Employee Guide

Boyes Turner outlines a guide that should be distributed to all employees and their line managers who use their social media as part of their job.



November 23 2017: Low Pay Commission recommendation for National Living Wage rate
November 22 2017: Autumn Budget 2017: BHA suggests the Chancellor brings forward hospitality T-levels
October 06 2017: Scheme to avert Brexit staff crisis will come too late, warns BHA
August 29 2017:  Hospitality businesses in Hull to showcase vibrant industry and inspire the next generation
August 03 2017: BHA comments on the Office for National Statistics NEET figures
July 12 2017: BHA responds to ONS unemployment figures
July 03 2017: Hospitality could create more than 500,000 new jobs in the next five years
June 30 2017: BHA forms strategic partnership with Flexy to support 10-year employment strategy
April 18 2017: BHA responds to the ‘barista visa’ proposal
March 31 2017: Hospitality and Tourism industry announces first post-Brexit sector skills strategy
February 16 2017: Response from the British Hospitality Association to the naming of businesses not paying the National Living Wage
January 10 2017: Hospitality Works 2017