Making a 5 star CV


Hospitality and tourism is the fourth largest employing industry in the UK, making up over 10% of the UK workforce and it’s growing faster than any other sector so there are lots of career opportunities waiting to be snapped up. With an estimated new 300,000 new jobs opening up by 2020 and 60,000 of these earmarked for 16-24 year olds, what are you waiting for? The time has never been better to apply for a job in hospitality and tourism.

The Hospitality CV

Your CV is your marketing tool which needs to sell you and your skills. It explains why you are THE perfect match for your future employer. For your CV to achieve this, you need to research and understand what your future employer needs, and match your relevant skills and experience to their needs. Don’t forget, hospitality is a people industry. You’ll need to show solid commitment, the will to learn, and a desire for success.

What does your future employer want from you?

Customers are at the heart of the hospitality industry, so most jobs require you to think about what people want and be positive in your attitude. Other important skills include ability to work as part of a team and being able to work well under pressure and to have fun! . You can start off with writing down a list of skills you have already, and see which are compatible with the job you’re looking at. The bottom line is to read the job description carefully as it will list clearly what the job requires.


Personal Information

This includes your name, telephone and email address; it should be centered and at the top of your CV.

Personal Statement

This section contains 2-3 short and catchy sentences introducing who you are and what you can offer to the company. Are you a student? A barista? A bar hostess? Focus on your skills and experience that match the employer’s requirements – always refer back to the job description to make sure you understand what the employer wants. Your skills and experience don’t necessarily have to be from previous job experience; it can be from working on a community project, volunteering and college projects etc.

Work Experience

List the job roles you’ve had before, with the most recent one first. Write the duration of your job, the name of the company, your position and a simple description of what you did. For example:

Aug 2012 – Sep 2014, Cafe #1, Barista

  • Made and served hot non-alcoholic beverages efficiently; advertised new products on the menu to customers; have conversations with customers to get feedback on our service

If you have recognition or awards for your work in the past, do remember to add it in. Any statistics to support your claims are valuable for your CV. If you have little or no experience in that particular area where you are applying for a job, emphasize the skills that are transferrable from previous jobs. Avoid unexplained gaps, for example if you had a gap year after graduation, explain what you did during the gap year.

Education and Qualifications

Include your academic qualifications as well as training in areas such as food safety, health & safety and even first aid.


As you are applying for a job in hospitality, it might be a great idea to boost your work in this section, as it shows that you are committed and have the passion and commitment to help other people.

Additional Skills

Include any language or IT skills, as well as any skills that you haven’t mentioned in previous sections. You can also write about your interests, but try to link them back to the job you are applying for. For example if you are good at photography and love social media you can offer to blog make photo diaries to help provide content for their website.