MediaConcepts

Your website is the most cost effective channel for generating room bookings. It is also likely the first place potential guests will begin to form an impression of your brand.

More than hospitality website experts

MediaConcepts specialises in helping hospitality clients create lasting connections with your guests through the use of digital technology. We don’t just design and develop websites with full booking capabilities, we also create innovative ways that allow you to engage with your guests in a personalised manner throughout their journey.

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360° guest experience

Focused on enriching the guest experience at every touch point, our suite of products and services include:

  • multi-device website design and development
  • online booking capabilities with no transactional fees
  • integration into property management systems
  • pre- and post-stay communication
  • mobile application that simplifies guest interactions and improves operational efficiencies
  • full suite of digital solutions
    • content management system (CMS) with personalisation capability
    • customer relationship management (CRM) to capture and utilise website visitor data
    • e-mail/campaign communication and management
    • online booking
    • corporate booking management
    • groups/events booking management
    • direct bookings through travel agents
    • loyalty management
    • social media integration
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Consultative approach

Building upon our strong technology foundation and extensive industry experience, we take a consultative apporach in helping you create a digital strategy that enriches your guest experience and enables you to achieve measurable results.

A long-term partner you can trust

Hospitality groups with properties around the world, as well as independent hotels have trusted MediaConcepts’ expertise and solutions since our inception in 2002. We have a strong team of creative and technologically savvy designers and developers who understand and are passionate about the industry. We believe in establishing long-term relationships and working closely with our clients to understand their business and help drive their digital strategy.

www.mediaconcepts.com

info@mediaconcepts.com

Tel: 0139 258 1629

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