New research1 has found that 1 in 2 hotels feel they are missing out on food and drink profit opportunities.
Marking the launch of a new report from Nestlé Professional® - “Make Their Stay” - the research1 found that whilst 93% of hotels consider great food and drink provision to be important to business, just 50% currently feel they are exploiting all potential profit opportunities.
This is significant, as for hotel guests, getting your food and drink ‘right’ can make a world of difference…
In fact, for 8 in 10 guests2 (87%), great food and drink provision is an important part of their stay, and 72% are more likely to leave a positive review if they receive unexpected ‘freebies’ such as welcome drinks and after dinner mints.
To download a FREE copy of the Make Their Stay report with expert advice and ideas on how to create memorable moments, click here
 Hotelier research undertaken by H2O Publishing on behalf of Nestlé Professional, August 2016®Reg. Trademark of Société des Produits Nestlé S.A.
Survey of 103 hoteliers
2 Hotel guest research undertaken by One Poll on behalf of Nestlé Professional, August 2016
Survey of 500 UK adults who have stayed in a hotel in the last 6 months