Caterer.com Best Employers in Hospitality Awards 2014 winners announced
The 17 category winners announced by TV personality Sue Perkins included Marston’s Inns & Taverns, YO! Sushi, The Rezidor Hotel Group, Accent Catering Services, Liverpool FC Hospitality & Events, Nadler Hotels, De Vere Venues and Peach Pub Company, whilst dynamic independent bar company Urban Leisure Group taking home the top prize of No1 Best Employer in Hospitality 2014.
“We have tried our hardest to develop an environment where each individual member of staff can flourish and this is just reward for everyone’s efforts,” said Operations Director Adrian Hartley of Urban Leisure Group
9,000 hospitality employees give their opinion
Now in their fourth successful year, Caterer.com’s Best Employers in Hospitality Awards are the only established, recognised and free to enter employer awards in the hospitality industry. The awards are judged solely on employee responses to an online engagement survey provided by engagement experts People Insight, which gauges how well employers support, develop and reward their people.
Hundreds of employers entered the awards and almost 9,000 employees completed the survey, with 60 employers gaining an engagement score high enough to allow them into the Top 60 Best Employers in Hospitality 2014. Each of these employers will receive a free engagement report from People Insight, detailing their results.
500 hospitality professionals, including teams from the shortlisted entries, attended the awards to celebrate the success of the best employers in the business. The awards were sponsored and supported by Part & Company, Careers in Hospitality at The Hospitality Show, The Vine King, Macarto Direct, HotCatUK, HR in hospitality and Peppersmith.
Recruitment specialists Part & Company sponsor the Independent Employer categories across all sectors at the awards. Simon Part, Managing Director commented on their involvement:
“This is our third year as sponsors at Caterer.com’s Best Employers in Hospitality Awards, supporting all the Independent Employer categories, across all sectors. We predominantly work with independent businesses and know that whilst they can offer the most fantastic careers, they are sometimes overlooked by candidates. For this reason, it’s really important to us to champion and recognise the Best Independent Employers in Hospitality and to acknowledge the great work they do through these prestigious awards. Congratulations to all the shortlisted and winning employers!”
Results show all hospitality sectors offer enjoyable and rewarding careers
People Insight provided the online employee engagement survey through which the awards were judged. Managing Director Tom Debenham said the results proved that the hospitality sector had revolutionised the way it treated its workforce.
“Everyone knows that the hospitality industry has unique pressures such as a young workforce, high staff turnover, awkward shift patterns and a pressurised atmosphere but the survey results show that the shortlisted employers are doing something tangible to make it a more attractive, rewarding and engaging career,” Tom explained.
“Indeed, we’ve found strong evidence to show that the hospitality sector is a great option if you want to develop your career, be recognised for your achievements, and enjoy your job at the same time.
All of these are key drivers of engagement; meaning employers need to focus on them to give them the best chance of retaining a loyal, productive workforce who go the extra mile in their day to day roles. Everyone on the shortlist has shown that the hospitality sector is on an upward curve.”
To see an infographic showing the full list of Caterer.com’s Best Employers in Hospitality 2014 winners click here
People Insight has spent more than 20 years measuring engagement and and leading businesses through action to deliver real organisation change. Working with some of the biggest companies in the UK, from Virgin Holidays and Marston’s through to London Stock Exchange Group and Cancer Research UK, People Insight has become synonymous with helping change staff culture for the better.
Why employee engagement matters
Employee engagement is so important to the UK’s recovery that the Government set up a taskforce – Engage for Success - to help motivate workforces up and down the land. It believes that Britain can churn out another £26bn of revenue if organisations make a commitment to better engaging their employees.
Neil Pattison, Sales Director of Caterer.com, commented on why it matters to be a best employer as the economy continues to improve:
“The best employers understand how much employee engagement matters and why. They are the ones who really consider their employees and work hard to develop and motivate them, and this is reflected in their customer satisfaction levels, employee retention and overall business success.
“But as the economy continues to improve, employers are finding it increasingly difficult to hold on to their top talent. At Caterer.com we are seeing clear evidence of this. Last month, jobseekers viewed 1.9 million Job details pages on Caterer.com (a 12% increase year on year), 10,500 new CVs were added to our searchable database and the site delivered an average of 22 applications per job. There are almost 15,000 jobs on the site today.
“These figures speak for themselves; hospitality candidates are on the move and they are looking for great employers to work for. To help employers in attracting the talent they want, Caterer.com provide insights and events throughout the year and our Best Employers in Hospitality Awards 2014 are a major part of this, alongside our quarterly Hospitality Employment Index reports, regular employer breakfast events and roundtables, our weekly Recruiter Blog and daily social media communications. Not to mention the support provided by our Account Managers to their clients in this regard.
“This fourth year of Caterer.com’s Best Employers in Hospitality Awards has been our biggest yet, with hundreds of employers and thousands of employees involved. Every single one of the employers in the shortlists, the Top 60 and of course the category winners should be extremely proud of their achievements. They now carry a badge of honour that sets them apart and lets candidates know they are a Best Employer in Hospitality.
CATERER.COM’S BEST EMPLOYERS IN HOSPITALITY 2014
|Small Independent Pubs & Bars Employer||Urban Leisure Group|
|Small Group Pubs & Bars Employer||Whiting and Hammond|
|Medium Group Pubs & Bars Employer||Peach Pub Company|
|Large Group Pubs & Bars Employer||Marston's Inns & Taverns|
|Small Independent Food Service Provider||Vacherin LTD.|
|Medium Independent Food Service Provider||Accent Catering Services|
|Small Group Food Service Provider||Liverpool FC Hospitality & Events Department|
|Small Independent Restaurant Employer||Cantina Laredo|
|Small Group Restaurant Employer||Pix Pintxos|
|Medium Group Restaurant Employer||Corbin and King|
|Large Group Restaurant Employer||YO! Sushi|
|Small Independent Hotel Employer||Deer Park Country House Hotel|
|Medium Independent Hotel Employer||The Grove Hotel|
|Small Group Hotel Employer (under 100 employees)||Summit Hotels Ltd.|
|Small Group Hotel Employer (101-350 employees)||Nadler Hotels|
|Medium Group Hotel Employer||De Vere Venues|
|Large Group Hotel Employer||The Rezidor Hotel Group|
|No1 Best Employer in Hospitality 2014||Urban Leisure Group|
TOP 60 BEST EMPLOYERS IN HOSPITALITY 2014
|1||Urban Leisure Group|
|2||Summit Hotels Limited|
|3||Whiting and Hammond|
|5||Nadler Hotels Limited|
|7||CD Pub Co. Ltd.|
|8||Deer Park Country House Hotel|
|9||Saint Arnold Management Ltd|
|10||Casa Hotel Ltd|
|11||The Vermont Hotel|
|13||Accent Catering Services|
|14||Corbin and King|
|16||Holiday Inn Express Burnley|
|17||Koh Thai Tapas|
|18||De Vere Venues|
|19||Home Grown Hotels|
|20||Holiday Inn London Camden Lock|
|21||The Ampersand Hotel|
|22||The Oxo Tower Restaurant, Bar & Brasserie|
|23||Liverpool FC Hospitality & Events Department|
|24||Hilton London Heathrow Airport Terminal 5|
|26||Belmond Le Manoir aux Quat'Saisons|
|28||The Breakfast Club|
|33||The Grove Hotel|
|36||Five Guys Burgers and Fries|
|38||Peach Pub Company|
|39||Elizabeth Finn Homes|
|40||Salt Yard Group|
|41||The Rezidor Hotel Group|
|42||Marston's Inns & Taverns|
|43||The Cavendish London|
|44||Fare of London|
|45||H10 London Waterloo Hotel|
|46||Carnarvon Hotels Limited|
|47||The Arch London|
|48||Sam's Brasserie & Harrison's Restaurants|
|51||Leander Ventures Ltd|
|54||Eds Easy Diner|
|56||Arora Hotels Ltd|
|58||Oakman Inns & Restaurants ltd|
|59||ETM Group Ltd|